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More connected.Less on your plate.

From the first enquiry to the next appointment. Practical automation, configured around your business and managed by our team.

Never Miss a Lead

Be there for the first question.

Website chat answers from your approved content. A missed call or new enquiry starts a follow-up, and the owner can continue the conversation through the text reply relay.

  • Website knowledge assistant for services, hours and common questions.
  • Missed-call text-back and new-enquiry follow-up.
  • Lead scoring to help prioritize responses.
  • Owner reply relay when the conversation needs a person.

See the Northline demoExplore the Lead plan

Fill the Calendar

A new booking, one text at a time.

The SMS assistant checks your configured availability, offers times, and books a new visit in Google Calendar. Your customer gets a confirmation and you get an update.

  • New appointment booking by SMS.
  • Appointment reminders and waitlist offers for cancelled slots.
  • Owner handoff for pricing questions, existing jobs or anything outside the configured booking flow.
  • Changes to existing appointments are handled by your team.

See the Birchwell booking demoExplore the Calendar plan

AI receptionist

Pilot enquiries open

An AI receptionist. A useful first hello.

Your phone rings first. If you cannot answer, an automated receptionist can answer business questions, book a new visit, or take a message. The owner receives the outcome by text.

  • Hours, services and service-area answers from your configuration.
  • New bookings against your connected calendar.
  • Message-taking and owner notifications.
  • Missed-call text-back as a fallback when the voice service cannot take the call.

In pilot preparation, with final live testing still to complete. We confirm availability and test your phone-and-calendar flow before activation. No rescheduling, cancellations or live call transfers in this release.

Try the Maximum Automotive demoSee voice pilot tiers

Keep the rest moving.

Focused services for the jobs that keep getting pushed to tomorrow.

One view of what happened.

Every plan includes a weekly summary and dashboard access. Complete brings Lead, Calendar and review requests together. Your existing CRM remains your customer system of record.

See the Grainline dashboard demoCompare the packages

A website that does its part.

Responsive websites with a clear path to enquiry, considered design, and content your assistant can actually use. Choose a focused five-page site, a larger business site, or a custom scope.

Optional care covers hosting, updates, backups and small changes.

Explore the website packagesVisit the demonstration sites

Choose what’s useful.
Start there.

We scope the workflow, the connection, and the human handoff before launch. Cold-email campaigns, a replacement CRM, quote automation, review monitoring and abandoned-cart recovery are not part of the current service catalogue.

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